Last Updated: September 2025

1. Introduction

This Privacy Policy explains how Dotorial (“we”, “us”, “our”) collects, uses, and protects your personal data. We are committed to complying with the UK GDPR and the Data Protection Act 2018.

2. Information We Collect

Account Information: name, email, password, profile details.

Payment Information: processed securely by third-party providers (we do not store card details).

Session Data: booking history, preferences, notes.

Technical Data: IP address, browser type, device information.

Communications: messages sent through the platform.

3. How We Use Your Information

We use your data to:

Provide and improve the platform.

Facilitate bookings between Mentors and Mentees.

Process payments and prevent fraud.

Send important updates and marketing communications (you can opt out).

Ensure safety and compliance with laws.

4. Legal Basis for Processing

We process your data based on:

Contract – to provide services you request.

Legitimate Interests – to improve services and protect users.

Consent – for marketing communications.

Legal Obligation – for tax and regulatory compliance.

5. Sharing Your Data

We may share your data with:

Payment processors (e.g. Stripe, PayPal).

Service providers (hosting, analytics, customer support).

Legal authorities if required by law.

We do not sell or rent your personal data.

6. Data Retention

We retain personal data as long as necessary to provide services and comply with legal obligations. After this, it will be securely deleted or anonymised.

7. Security

We use encryption, access controls, and secure servers to protect your data. However, no system is 100% secure.

8. Your Rights (UK GDPR)

You have the right to:

Access your personal data.

Correct inaccuracies.

Request deletion (“right to be forgotten”).

Restrict or object to processing.

Data portability.

To exercise these rights, email privacy@dotorial.com<svg width="20" height="20" viewBox="0 0 20 20" fill="currentColor" xmlns="http://www.w3.org/2000/svg" data-rtl-flip="" class="block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]"></svg>